Thursday, May 11, 2006

Service with a Smile

I LOVE Publix

Don't know what Publix is?

I'm sorry. Deeply sorry. Bless your heart.

First of all, my apologies. Cause here in the South we are all about manners.

Even when we are being snarky.

If we say, "bless your heart"???

Trust me. You are being snarked, but in an EVER so polite way.

Back to Publix.

Publix rocks. Publix is a Southern icon, a grocery store that transcends all other grocery stores.

Service with a smile?? Honey, they go you one better and then some.

Case in point.

A few months ago, I went to Publix for a special run. Golden raisins. An essential ingredient in a divinely delicious recipe from Cooking Light. They were on sale. WOOT!

Woot not.

Golden raisins? They be gone.

But who should come to my rescue? Why a dashing Publix grocery manager, that's who.

"Ma'am, how can I help you????"

SIDE BAR You use the word ma'am in the South, even if you ONLY suspect that said ma'am is a mere 15 seconds older than you.


MOI
'"Oh dear. There are no more golden raisins. Your special must have cleared the shelves"(batting eyes ever so subtly)


MANAGER
That is not a problem, ma'am. Just give me your name, phone number and address (GOD that was FUN!) and I will deliver them to you personally tonight. I'm expecting my delivery truck within the hour.

DUHAYAAAAAAAAAAAHM

Talk about service. I nearly SWOONED.

So Publix...they rock and NOW I have one right next door to my office. No REALLY...right next door. I walk out my building, turn left and BOINK, run right into the store.

Grand opening today folks!

For the past 18 months we've watched various construction workers and machinery throw up this really cool curvy, blue glass, two wing high rise condo complex. Residences with retail below. Wave of the future riding on the back of the past.

So I called in my deli order in the morning. Worked out at lunch, picked up my order, and the latest copy of Scrapbooks, etc, got a really cool black mesh tote as a give away.

Got to love urban renewal.

Got to love Publix!!!!

2 comments:

Carrie K said...

adding another reason to my list of WHY I should live by Lisa!!!

love you

Corrie said...

Maybe New Orleans will contract with Publix and their worries will be over???

The ma'am thing is too funny. I can not stand to be called ma'am and have taught my children that it's more a form of disresect than anything! OK, not really, but they certainly don't use that word!